Webhooks with multiple triggers

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  • updated
  • Under review

When creating a new Webhook, we are currently able to choose either "All" or only a single forum/knowledgebase/helpdesk as a trigger. It would be great if we could select multiple triggers, so that we can more easily configure the webhook to only the particular forums that we want notifications for.

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Vladimir Mullagaliyev co-founder
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  • Under review

Hello Curtis,

Unfortunately we cannot give you select multiple forums for now. You have to select "ALL" or add each forum manually if you need few of them.


P.S.: If you need to have almost all forum reported (ex:10 out of 12) you can select "ALL", then filter data on your side.

Avatar
Vladimir Mullagaliyev co-founder
  • Answer
  • Under review

Hello Curtis,

Unfortunately we cannot give you select multiple forums for now. You have to select "ALL" or add each forum manually if you need few of them.


P.S.: If you need to have almost all forum reported (ex:10 out of 12) you can select "ALL", then filter data on your side.