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Answered

Hide chat tab on widget

Aaron Gillette 4 years ago in Widgets • updated by Vladimir Mullagaliyev (co-founder) 3 years ago 6

Can the "Feedback & Chat tab" widget be configured to never display the chat tab, even if a member of my staff is online? I want to use the forum, but not the chat feature.

Answer

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Answer
Answered
Hello Aaron,
I think it some confuse with meaning "operator is online".

For chat it is mean that operator in chat.
If you will not open the chat section in the administrative panel the chat tab will never shown.


-1
Answer
Answered
Hello Aaron,
I think it some confuse with meaning "operator is online".

For chat it is mean that operator in chat.
If you will not open the chat section in the administrative panel the chat tab will never shown.


Similar situation.  I have main site and subdomain.     have the feedback widget on both.  But only want chat on main site.  How would i opt out the subdomain.    I know you can opt out pages but only on 1 domain itself.
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You can add following string to your CSS on subdomain site to prevent displaying chat button.

#ueChatButton {display:none !important;}
we're using the trigger chat.  Which pops up.   Would that also hide it in css?  
+1
It's a good question. Add additional string to hide it.

#uec-dlg {display:none !important;}
If you want to hide the chat tab at all just add widget's parameter on subdomain page

chat_tab_show:false