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Answered
Michal Sobotkiewicz 9 months ago in Payments • updated by Vladimir Mullagaliyev (co-founder) 9 months ago 1

I have 2 users and want to buy another one. Your system offers me to buy 3 users for a year and I want to buy just an additional license. Once you show me - for how long will I buy the additional license? for 1 year or for the time the two other licenses are bougrt for?


Best

MIchal

Answer

Answer
Answered

Hello Michal,

If you want to add additional support agent simple add him/her. When you will activate him/her we will re-calculate you paid period and will ask you to confirm changes. Your next billing cycle will be moved to some early date and next time you will be charged for all support agents in one payment.

GOOD, I'M SATISFIED
Satisfaction mark by Michal Sobotkiewicz 9 months ago
Answer
Answered

Hello Michal,

If you want to add additional support agent simple add him/her. When you will activate him/her we will re-calculate you paid period and will ask you to confirm changes. Your next billing cycle will be moved to some early date and next time you will be charged for all support agents in one payment.