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Answered
Harry J. 1 week ago in Usability & Interface • updated by Vladimir Mullagaliyev (co-founder) 1 week ago 3

Is there a way in the system to use a second email for notifications? I have a need to use multiple emails for notifications, but I dont currently see any way to accomplish this

Answer

Answer
Under review

You can setup a forward rule in your email client, is it suitable for you?

Answer
Under review

You can setup a forward rule in your email client, is it suitable for you?

No, honestly I was looking for a way to send notifications separately for private channels

like a specific private forum would send notifications to email1@address.com
And another private forum would send notifications to email2@address.com

Answered

Actually we do send notifications to support agents emails. So, if you need to get them in to two different emails means you need two different support agents.

In you case you can try to work with one in this case:

- Private topics to support agent email

- Public to registered user (just register some user with email email2@address.com)


It should work if you do not use pre-moderation. But to have 100% functionality you have to have a separate support agent!