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Answered
Brendan Bonner 2 years ago in Integration • updated by Nedim Kirlic 3 months ago 6
Do we have to use a subdomain with user echo?

It needs to be domain.com/Support not userecho.domain.com ..... 

Answer

Answer
Answered
At this moment UserEcho supports three kinds of domains.

1) yourcompany.userecho.com
2) anyname.yourcompany.com
3) yourdomain.com
Answer
Answered
At this moment UserEcho supports three kinds of domains.

1) yourcompany.userecho.com
2) anyname.yourcompany.com
3) yourdomain.com

Hello! Does example 3 include .net, .org, .se, and things like that, or is it only .com?

Yes any kind of valid domain name supported.

Thank you for a quick reply.

I have had problems with getting my redirection link to work, I wasn't even able to access my page at .userecho.com, so I am looking through the forum and knowledge base before I post a new topic.

+1

Open private support ticket. Include your project alias & custom domain name in, we will check what will cause your issue and advice how to fix it.

I fixed it with the help from other threads/subjects. Excellent work!