0
Not a bug
Emory 12 months ago in Knowledge Base • updated by Vladimir Mullagaliyev (co-founder) 12 months ago 1

Good Afternoon UE Team,


Attempting to Browse All Help Articles in UserEcho, however the link is unresponsive and does not bring you to all articles. You are kept on the random selection of articles and cannot actually view all articles.

See Video Attachment: Broken Link

Broken Link.mp4

(http://support.c2cschools.com/lists/7-software-documentation/)



Thanks

Emory Polk

C2CSchools.com



Answer

+1
Answer
Not a bug

Hello Emory,

This page is already "List" that could show "All" topics. Here is was incorrect configuration of your topiclist view.

We've change that link on "Pagination" and now you will see pages instead of link.

You are able to make this changes your self here https://c2cs.userecho.com/settings/knowledgebase/7/customisation/

Open "Topiclist" tab.

GOOD, I'M SATISFIED

Thank you so much for the quick response! :)

Satisfaction mark by Emory 12 months ago
+1
Answer
Not a bug

Hello Emory,

This page is already "List" that could show "All" topics. Here is was incorrect configuration of your topiclist view.

We've change that link on "Pagination" and now you will see pages instead of link.

You are able to make this changes your self here https://c2cs.userecho.com/settings/knowledgebase/7/customisation/

Open "Topiclist" tab.