0
Fixed

API - service Hooks/Events does not work

Julien 2 years ago in API • updated by Vladimir Mullagaliyev (co-founder) 2 years ago 1

Hello,

When I execute the service

https://{My Company}.userecho.com/api/v2/hooks.json?access_token={myToken}

it works


When I execute the service

https://{My Company}.userecho.com/api/v2/hooks/events.json?access_token={myToken}

I receive an error 500 with no explanation


When I create a hook for "topic.status_changed" as stated in the knowledge base http://feedback.userecho.com/topics/7887-webhooks/,

I receive a

"Unknown event name:topic.status_changed"


I want to trigger a hook when the actual topic's status changes. What do I do wrong?


Thanks a lot for your help

Julien

Answer

Answer
Fixed

Hello Julien,


1. We've fixed v2/hooks/events.json. Try again and you will see the list of available events.

2. The event topic.status_changed is deprecated. We've corrected our article. Instead of this use comment.created and check if comment has topic_status information.


P.S.: You do not need to use API to create webhooks. Webhooks are available from your Project settings->Integrations->Website->Webhooks.


Thank you for your request.

GOOD, I'M SATISFIED

Perfect, thanks for your quick response and fix

Satisfaction mark by Julien 2 years ago
Answer
Fixed

Hello Julien,


1. We've fixed v2/hooks/events.json. Try again and you will see the list of available events.

2. The event topic.status_changed is deprecated. We've corrected our article. Instead of this use comment.created and check if comment has topic_status information.


P.S.: You do not need to use API to create webhooks. Webhooks are available from your Project settings->Integrations->Website->Webhooks.


Thank you for your request.