We are an early stage tech startup with two small rounds of funding under our belt. We are pre-mvp and are looking to start beta-testing in the next month or two.
We're looking for a support platform that will take us through beta to mvp and beyond. In beta we need to be able to secure the customer support portal with a password, this would include the knowledge base etc. Once beta is over we would remove this feature to allow access to anyone.
Does User Echo have this feature?
Customer support service by UserEcho