I'm using SSO link to link my users to the community page. Is there a way to link them via sso directly to a page to create a Helpdesk ticket. I get a lot of feedback on people having a hard time directly creating a ticket and this would make it easier to create a link on my page that says "New Help Desk Ticket". Something like - community.userecho.com?sso_token=xxxxx&newticket or the like?
Customer support service by UserEcho