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Combine users?

Mathew.Weaver 2 weeks ago • updated by Vladimir Mullagaliyev (co-founder) 2 weeks ago 1

WE have a customer that has been using our forum for a number of years. During that time, he has posted several comments and cast several votes. He has recently changed companies, so his new forum account uses a new email address - but it is still him. He would like to retain his history (topics, comments, votes), but have them associated with his new account. Is there a way to merge his accounts into one? Or to transfer his topics, comments, and votes from his original account to his new account?

Answer

Answer
Answered

Hello Mathew,


As a project admin you are able to change email address in his old account to the same he uses now. Then he should be able to merge accounts  from his new account settings.


If there is any problem just send us a private request with links to his old and new accounts. Then we will merge them for you.

Answer
Answered

Hello Mathew,


As a project admin you are able to change email address in his old account to the same he uses now. Then he should be able to merge accounts  from his new account settings.


If there is any problem just send us a private request with links to his old and new accounts. Then we will merge them for you.