I noticed that I do not receive the "usual email" notifying that a new message has been written in my Project forum if this message has been sent as "private". I guess this happens because the private message goes directly to the helpdesk address.
I cannot understand how to custom email addresses. In particular, I do not understand how to:
1. To configure SPF add TXT record as described in the domain settings (once per domain).
2. To configure DKIM add two CNAME records as described in the domain settings (once per domain).
Could you help ?
Customer support service by UserEcho