+2
Answered

Is there any way to see "Your Name" and "Your email (optional)" fields screen instead of "My name is..." in the chat widget?

Andrés Pérez-Albela H. 5 years ago in Widgets • updated by Vladimir Mullagaliyev (co-founder) 4 years ago 5
Is there any way to see "Your Name" and "Your email (optional)" fields screen directly:



 Instead of "My name is..." in the chat widget?



It is annoying to ask the most of our users to click on "My name is..." to set their name, since it doesn't look naturally clickable. It would be better just to directly ask for Name and Email.

Answer

Answer
Answered
Hi,
We've enabled this for your project.
If your user is not authenticated and this is not active invite we show User Form first.
GOOD, I'M SATISFIED
I've checked this and everything seems to be working just great.

We really appreciate your excellent work and the speed of your response.

Best regards,

Scrapinghub Support Team
Satisfaction mark by Andrés Pérez-Albela H. 4 years ago
-1
Under review
Thank's fro suggestion, we consider to display input fields and buttons directly or will add option in settings so you will be able to choose between two options.
Hey Sergey, you are welcome.

Please let me know when this is done.

Thanks.
+1, this is most needed. Current UI isn't intuitive at all.
Hi Sergey,

Do you have any updates on this?
Answer
Answered
Hi,
We've enabled this for your project.
If your user is not authenticated and this is not active invite we show User Form first.