Set status on a feedback item

Avatar
Richard Sloggett (Support)
  • updated
  • Answered
I apologize if I'm being dense, but how do I set a status on a feedback or reply - so that stuff gets marked as "answered", "under consideration" etc.?
Pinned replies
Avatar
0
Sergey Stukov co-founder
  • Answer
  • Answered
Use reply action.
Replies 5
Avatar
0
Richard Sloggett (Support)
Quote from Sergey Stukov
Look at the bottom of popup, you can left textarea blank.
It's used for official answer.

Ahh, I see - thanks. Because there was a comment editor open by default in new topics, I was using that instead of reply.
Avatar
0
Sergey Stukov co-founder
Look at the bottom of popup, you can left textarea blank.
It's used for official answer.

Avatar
0
Sergey Stukov co-founder
  • Answer
  • Answered
Use reply action.
Avatar
0
Richard Sloggett (Support)
That starts a new comment editor, but where do I set the status??
Avatar
0
Sergey Stukov co-founder
  • Answered
Use reply action.