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Answered

Statistics > Overview not displaying

Ryann 4 years ago in Usability & Interface • updated by Vladimir Mullagaliyev (co-founder) 4 years ago 3
Hello,
Quite everytime, when entering the Agent Interface, and displaying the "Statistics > Overview" page, the graphics take a long long long time to display (the wheel turns turns turns) without any result.
Most of the time, I switch to "Staff Activity" and come back to "Overview"... And miracle: the graphics appear immediately.

Is there a bug? Or is it just a (very frequent) chance?

Answer

Answer
Answered
We are caching Google Analytics data now.
GOOD, I'M SATISFIED
Great!
Recent uses showed me that it really improved the reactivity of the display.
Thank you very much.
Satisfaction mark by Ryann 4 years ago
Searching answer
Overview section call Google API to get some data about community pageviews, due to Google API calling rate limit this can cause timeouts, so we considering about do API calls with Google asynchronously or completely replace pageviews stats to our internal mechanism.
OK, I understand.
Asynchronous display after Google API calls could be a nice workaround.
Answer
Answered
We are caching Google Analytics data now.