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Answered

Is it possible to manage multiple projects from a single UserEcho account?

Luke Catlin 8 years ago • updated by Sergey Stukov (co-founder) 2 years ago 12
It is important that the users of our web applications not view each others feedback sites, since the companies that our users are affiliated with compete with each other in the marketplace.

Does UserEcho support this capability in some way? Possibly by allowing multiple "projects" to be accessed and managed from one UserEcho account?

Answer

Answer
Answered
You can create as many accounts as you want

It will has dedicated access urls like
project1.userecho.com
project2.userecho.com
or any url if you use paid plan

it is possible to manage many projects, from one account just switch to needed project at the top user panel

Also projects will be displayed at your user profile

But if you really need we can create some kind of isolation and provide option, like don't display project in my user profile, or display only related project when user come from it

also even more simple solution that already exists just register separated users to manage projects
Let's discuss here, and find the optimal solution together
Ideally we would like to have logins to your service under one account. Then access & manage our various products feedback sites as "projects" from that account. If you could restrict our users view of the project to the one they are associated with, that would be preferred.

So to recap what we're wanting.

We would login as the email account of our primary company. We would then be able to access our products as projects from the project drop down menu.

We would then be able to manage and maintain these feedback sites independently, without the users of the feedback sites being aware that we manage & maintain multiple feedback projects.
ok, we can add following feature
you be able to use one account but setup different admin usernames for each project
is it sufficient?
That should work, yes. Thank you.
In order to add another project, do you need to make your change first? If not, how do I add more projects under my login?
All registered projects will be linked to your account
Answer
Answered
You can create as many accounts as you want

It will has dedicated access urls like
project1.userecho.com
project2.userecho.com
or any url if you use paid plan

it is possible to manage many projects, from one account just switch to needed project at the top user panel

Also projects will be displayed at your user profile

But if you really need we can create some kind of isolation and provide option, like don't display project in my user profile, or display only related project when user come from it

also even more simple solution that already exists just register separated users to manage projects
Does each project cost a monthly fee? For example $59 / month for Base+ for 2 projects  = $118?
If you create dedicated account for each account it will cost 59$ each.

But, you can create dedicated forums for each project within one account,each from it can have dedicated settings.

Is this still possible? I have just tried to add 2 projects but I don't see any ability to swap between the two of them.

Just open subdomain1.userecho.com or subdomain2.userecho.com the same is for an agent interface

subdomain1.userecho.com/agent


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