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Answered

feedback widget on mobile device

Sean D. 6 years ago in Usability & Interface • updated by Sergey Stukov (co-founder) 6 years ago 1

If we have the feedback widget on our website, and the visitor arrives on our site using a mobile device and clicks the feedback widget, they cannot close the widget or get rid of it and it is not formatted for a mobile device, is there any way we can fix this? thanks.

Answer

Answer
Answered

We are excited to announce that we implement many improvements of the UserEcho mobile customer portal. Our widget now support Android,iOS, Windows and other mobile platforms.


Find out how widget displayed on different mobile platforms below.


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We have started fixing this issue.

Definitely u should make widget responsive and mobile friendly! Now its practically useless on mobile devices.

Answer
Answered

We are excited to announce that we implement many improvements of the UserEcho mobile customer portal. Our widget now support Android,iOS, Windows and other mobile platforms.


Find out how widget displayed on different mobile platforms below.