+1
Fixed

The login page should differentiate between new account creation and login.

Tom Spelling 8 years ago • updated by Sergey Stukov (co-founder) 8 years ago 5
Currently users directed to a login from the 'private forum' page are prompted to create a new account and have no ability to log in to their existing one.

This is going to hold up my ability to start using userecho for our company.

Answer

Answer
Fixed
1) When the user hits the login page and begin typing in your email, if it already exists in the system, then we ask him the password and let in the system.

Look at screenshot.
http://awesomescreenshot.com/07d8vvi58

2)If you are using Single signon we can send people to your site for authorization.
Sadly we're not going to be able to do SSO - it's a nice feature but our IT don't have time to make it happen.

It would be less confusing for new users if there were a separate 'create account' box rather than all running in the same place. Currently:

1. User goes to website.
2. User creates account.
3. User can't log in as they haven't set a password, gets annoyed and says it isn't working.
4. User gets an email to a link allowing them to set password.

Step 3 is causing me problems :)
after step 2 user receives email with following text

You've just signed up for [ProjectName]
Click on the link to set a password so that you can re-enter and enjoy the additional features.

We cannot allow users to go inside private forum without confirmed email.
Because any user may enter email with your subdomain and access your forum.

Let's think together how we can improve process and make it more usable.
Just an update on this - released our Userecho forum to our users yesterday and had multiple users creating duplicate accounts because of the display name functionality.

What you have now is great for public forums, but less good for enclosed ones :)
Cheers
We working on this form usability, updated version will be released soon
Answer
Fixed
1) When the user hits the login page and begin typing in your email, if it already exists in the system, then we ask him the password and let in the system.

Look at screenshot.
http://awesomescreenshot.com/07d8vvi58

2)If you are using Single signon we can send people to your site for authorization.
We changed logic of authorization popup