For example, here the question background is clearly different: https://getsatisfaction.com/gymforgeeks/topics/linux_wireless_problem
You can tell the difference between question and answer, that would be nice on UserEcho. Also, users should be able to assign questions they ask to other staff AND members, not only mods should need to assign.
Also, next to moderator name there should be a logo, something that tells "Blake" is a moderator or forum manager.
"Me too!" or "Best Answer" should be an option on UserEcho too.
Customer support service by UserEcho