-1
Fixed

Cannot add feedback in iframe on webshop site

David Sillence 5 years ago in Integration • updated by Vladimir Mullagaliyev (co-founder) 5 years ago 2
I am in the process of switching sites from my normal site www.lan-inn.eu where the forums work without problems to my new site in development at the moment http://testshop.lan-inn.eu. The problem I have is the forum does not work in the test site. when I try to enter new feedback the page greys out and there are no options or text boxes too fill. The old site uses HTML but the new shop site uses PHP the iframe in the shop site is. It appears that popups are not working within the frame. I would appreciate any help with this as its a show stopper for the new site if I cannot integrate it into the site.

Answer

Answer
Fixed

David Sillence: The problem is resolved, I made the iframe slightly larger than 732px and it now works fine.

Under review

Can you give us url where UserEcho widged is installed (new site) ? So we able to see issue and suggest solution.

the normal site is www.lan-inn.eu this works great

the test site fir the shop is http://testshop.lan-inn.eu
The problem is resolved, I made the iframe slightly larger than 732px and it now works fine.
Answer
Fixed

David Sillence: The problem is resolved, I made the iframe slightly larger than 732px and it now works fine.