0
Fixed

Email notifications don't work

JDB 7 years ago in Usability & Interface • updated by 江莎莎 3 years ago 8
Hi, a user has reported this issue:


Can you please assist?

Thanks

Answer

Answer
Fixed
User has unconfirmed email, it's cause that notifications not send.
We marked their email as confirmed, now all should be ok.
Answer
Fixed
User has unconfirmed email, it's cause that notifications not send.
We marked their email as confirmed, now all should be ok.
Thanks. Should be good to have a "send verification email" in the user settings, or show a warning after login.

Hi,


This seems to be happening for me as well.  Could you please check if my email has been 'confirmed'?

Thanks,

-Eric


Look at your notification settings, you must subscribe to the forums for which you want receive notifications. So check envelopes that placed before forum names at the notification settings page.

http://nodeci.userecho.com/users/423654-eric/notification/



OK thank you - clicking on the little envelops was not very intuitive.

hi,
My email address is blocked but I don't get any confirmation letter from UserEcho
No matter how many emails I've changed on Common settings.

My userecho:https://keepeverything.userecho.com

Hello,

Thank you for information. We've changed this process. Change email now and it will be unlocked (even if you save the same email).

Thank you very much. Problem's solved ^^