Mobile Site is obtrusive as an administrator

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  • updated
  • Fixed

I'm noticing that the mobile version of the site is a little obtrusive on smaller screens - namely the fact that trying to select a topic causes the various menu options to pop up and get selected instead. I have to turn a phone over to landscape mode just to select anything. 


Is there any way I can rectify this?

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Sergey Stukov co-founder
  • Answer
  • Fixed

We have released new mobile version, more details here http://blog.userecho.com/topic/177091-userecho-for-the-mobile-web/



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Sergey Stukov co-founder
  • Answer
  • Fixed

We have released new mobile version, more details here http://blog.userecho.com/topic/177091-userecho-for-the-mobile-web/



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JDB

How is this going? 90% of my users access the site via Windows Phone, and experience is bad. They usually stop giving feedback because of this and really impacts the business.


Zendesk is tempting me a lot, has full support for mobiles. I'm sad to tell I will go there if this is not resolved soon.


I'm a featured customer on your main site, please do listen me.

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Sergey Stukov co-founder

We working hard on completely new mobile version, will be released soon.

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JDB


Please fix asap. Clicking on topics to open them is almost impossible! Cannot admin from mobile at this point.

I am a paid customer, my brand is featured on your main website, but lately I feel support very slow and not as it used to be...

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JDB


Yes please! Mobile experience is terrible right now from IE10 mobile.

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Sergey Stukov co-founder
  • Started

We will thinking about better implementation of actions buttons on mobiles.

Also we working on voter block to better support for the mobile and touch screens.