How to remove Helpdesk forum?

We would like to limit, disable, and or delete the Helpdesk forum since we want all questions to be public.  How can we do this?  I spent a few minutes trying to figure it out but had no luck.

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Sergey Stukov
Answer Answered

Helpdesk forum for your account was disabled

Joseph Fung
How can we go about doing the same? We want to remove the helpdesk forum from our account.
Sergey Stukov
Quote from Joseph Fung
How can we go about doing the same? We want to remove the helpdesk forum from our account.
We disabled your helpdesk forum. Also we add Enable/Disable option soon in the admin interface. 
For example if you does't use helpdesk feature at this moment, may be you will start use it in the future.
bdusevic
Hi, we would like to have the HelpDesk forum removed as well.  Can you please disable it for us?
steve

can i have it disabled too? i see no Enable/Disable option

Vladimir Mullagaliyev
Quote from steve

can i have it disabled too? i see no Enable/Disable option

Hi Steve.
The Helpdesk forum is using for receive the private messages from your users.
Users don't see this forum in right panel (only admins are able to see it)


Your users see only text "Or leave us a private message"
Do you really want to delete this forum and link?
steve
Quote from Vladimir Mullagaliyev
Hi Steve.
The Helpdesk forum is using for receive the private messages from your users.
Users don't see this forum in right panel (only admins are able to see it)


Your users see only text "Or leave us a private message"
Do you really want to delete this forum and link?

hey vladimir,


thanks for the quick response. no, that's ok. i just didn't want it showing up for everyone else. we're all good.


thanks, excited to use UserEcho.


steve

santon

I would like my Helpdesk forum disabled. I am not interested in using this feature. I would like to have two separate forums where people can submit ideas.

Sergey Stukov
Quote from santon

I would like my Helpdesk forum disabled. I am not interested in using this feature. I would like to have two separate forums where people can submit ideas.

Helpdesk forum have been disabled for your account

dominikd

Can you please also disable the helpdesk forum from my account. Thanks


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