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Completed

Issue with feedback creation.

Aymeric Gaurat-Apelli 7 years ago • updated by Sergey Stukov (co-founder) 7 years ago 1
Oh by the way, there is an issue with UserEcho:


When I go to this page http://weekplan.userecho.com/

Enter some suggestion in the textbox

Click Next

Click Add Feedback directly


30% of the time I do that, the feedback is not created and I am not being redirected. It is annoying :)

Answer

Answer
Completed
Issue is fixed now
Under review
Seems you trying to create feedback to fast, we have flood protection mechanism that disallow users to add more than 1 feedback in 20 seconds, you should see notification at the top of the screen.
This is probably the issue, however I don't get any message.


I can see a javascript error: Uncaught TypeError: Cannot read property 'success' of null

Planned
OK thanks for the report, we try and able to reproduce error now, will fix it soon.
Answer
Completed
Issue is fixed now