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Unable to use Facebook login in IE

Ciel 5 years ago in Usability & Interface • updated by Vladimir Mullagaliyev (co-founder) 5 years ago 1

A lot of my users are reporting that they are incapable of logging in with Google or Facebook using any version of Internet Explorer - even after clearing cookies.

Answer

Answer
Under review

Hello.

We tried to login via Facebook to your project from IE. This works fine.

Can you please provide more information? What happens step by step?

Thank you.

Answer
Under review

Hello.

We tried to login via Facebook to your project from IE. This works fine.

Can you please provide more information? What happens step by step?

Thank you.

On a fresh, clean install of Windows 8 - with absolutely no programs changed or modified, I navigate to our userecho page and attempt to login in IE. I click the facebook button, and give it my account info - at which point the dialog just hangs open and no login ever occurs.


On other attempts, the dialog will just close - and no login occurs.