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Under review

Can we include a commenter's name and e-mail address in the reassigned notification e-mails?

Randall Williams (NCSA) 5 years ago • updated by Vladimir Mullagaliyev (co-founder) 5 years ago 0

When we assign a performer to a specific comment, the system sends the performer a notification e-mail. At the moment that notification e-mail only includes the comment's title and text. It would be helpful for our company if that notification e-mail also included the original commenter's name and e-mail address so the assigned performer can easily look the commenter up in our other databases (Salesforce, etc).