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Answered

Can not access my admin control panel

PromoCommerce Idea Collector 8 years ago • updated by Sergey Stukov (co-founder) 8 years ago 3
I try to log into administrator control panel of promocommerce.userecho.com but can not do so. Please help.

Answers

Answer
Answered
We made initial checking
You was register 2 users.

One is current user and the second one with the same email but in .com domain

First user with email ended with .com have admin rights.
You must logon with it.

Or tell us and we will link second one to http://promocommerce.userecho.com/
PINNED
We transfer admin rights to eric@PromoCommerce.net
Hi, Sergey:

Thanks for your help. I think we made a mistake when we registered. We do not have control over PromoCommerce.com (It is owned by someone else). Can you transfer the admin control to user eric@PromoCommerce.net? Thanks for your help.

Eric (eric@PromoCommerce.net)
PINNED
We transfer admin rights to eric@PromoCommerce.net
Answer
Answered
We made initial checking
You was register 2 users.

One is current user and the second one with the same email but in .com domain

First user with email ended with .com have admin rights.
You must logon with it.

Or tell us and we will link second one to http://promocommerce.userecho.com/
Thank you for the quick response, Sergey. I can access admin panel now.