+3
Under review

Is it possible to subscribe a Feedback?

Oguz Yilmaz 8 years ago • updated by Sergey Stukov (co-founder) 6 years ago 2
IS there a way for our customers to leave feedback and subscribe the feedback.
That is, they should be warned through email if a new comment entered.
FAQ

Answer

Answer
Under review

User can subscribe to any feedback or forum changes.

Users can subscribe and monitor needed feedback or forum. Just click on "Subscribe" link in right panel.

We added feature and users now able to subscribe and monitor needed feedback
Answered

User can subscribe to any feedback or forum changes.

Users can subscribe and monitor needed feedback or forum. Just click on "Subscribe" link in right panel.

It's a very good feature, however it is hard to guess that the "notifications" block below "forums" block actually manges topic subscription. It looks more like forum/user wide setting to me. Also tip doesn't help. As a quick fix you may want to change tip to "...receive notifications on this topic". Later you may consider moving it somewhere to the top or to the topic menu.

Answer
Under review

User can subscribe to any feedback or forum changes.

Users can subscribe and monitor needed feedback or forum. Just click on "Subscribe" link in right panel.