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Answered

Password reset does not bring me to password reset page.

Steven F 5 years ago in Usability & Interface • updated by Vladimir Mullagaliyev (co-founder) 5 years ago 2

I was never able to set my password, so i do not have one.  When I return to site, I tried to use pswd reset. I get the email with reset link, but this takes me to hovering login screen, where i am asked for a password. No option to reset.  Please advise. Steven F stevendflynn@gmail.com    

Answer

Answer
Answered

Hello Steven.

We have sent the information about password reset to your email.


Next time you can open "Sign in" window, then click "Forgot password?" link.

Answer
Answered

Hello Steven.

We have sent the information about password reset to your email.


Next time you can open "Sign in" window, then click "Forgot password?" link.

Thanks, but unfortunately, the behavior is as it was before: When I click on the link you sent, I am taken to the login screen as shown above. No option to change  password is provided.  Also, as I mentioned before, I do not believe I ever set a password.    I am using Google Chrome.  Thank you!

Thanks for screenshot, we will fix this page.
You are right. You had no password before, but we can't get you sign in without password (just first time, registration).
If you will have the same problem while we are fixing this page, you can remind password from this page http://forum.ecoburma.com/ . Just click "sign in" (when you logged out).