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Answered

Need help - we lost our admin access for the site http://feedback.kaltura.com/ and can no longer view payment information.

Nira 6 years ago • updated by Sergey Stukov (co-founder) 6 years ago 1

Hi,

I need help... The person who used to run the feedback forum for us left the company so I removed him from the admin list, after making sure I have all the permissions myself, but for some reason now I cannot view the payment tab in my account and no one in our company has access to it. Please help,

Nira Sapora

Answer

Answer
Answered

Hello, we see that you have two accounts within UserEcho, we've merged it. Now you will able to see payments section, please check and confirm.

Answer
Answered

Hello, we see that you have two accounts within UserEcho, we've merged it. Now you will able to see payments section, please check and confirm.