0
Answered

Are you planning on integrating a knowledge base

Amir Kashfi 7 years ago • updated by Sergey Stukov (co-founder) 5 years ago 1
Will there be a knowledge base for our users. So that they can also get the info they need from the knowledge base, without having to ask a question ?

Answer

Answer
Answered

All answered topics becomes part of knowledge base. When new user start to leave new answer system search through existing topics and try to find instant answer. You can create topics yourself.

Answer
Answered

All answered topics becomes part of knowledge base. When new user start to leave new answer system search through existing topics and try to find instant answer. You can create topics yourself.

We have launched knowledge base feature, here is detailed info how to configure it for your community http://feedback.userecho.com/topic/268258-how-to-create-knowledge-base-faq-for-your-community/