Account collision when using Single Sign On

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David Howard
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We have accounts created manually and also accounts created with Single Sign On. They have the same e-mail.

We expected that when someone signed in with Single Sign On and the e-mail was already in use that UserEcho would use the already-existing account. Instead, it creates a new account. How can we resolve this?

Alternately, can you remove some accounts for us when we have Single Sign On worked out?
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Sergey Stukov co-founder
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1) We do not glue the accounts automatically. Because an email comes through SSO source is not trusted.
There is an option that an unscrupulous merchant substitute someone else's email and gain access to your account.


2) We plan to add option in user profile that allows to link accounts with same email.

3) Just give us list of users and we link it manually.

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Sergey Stukov co-founder
Quote from David Howard
Ugh - I've done it again. Can ya'll help me out by gluing the accounts 'scott_watkins@ncsu.edu' and 'swatkins@ncsu.edu'? I think that 'swatkins@ncsu.edu' is the one that should remain.
Joined 2 accs to swatkins@ncsu.edu
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