Sean D.

My only complaint is that is seems rather expensive to have to upgrade to your enterprise edition just so we can change our email settings from UserEcho to our own name.  It is confusing for any of our customers and users to have email sender as UserEcho.  For the sake of customer experience and to avoid customer confusion, we should be able to change the email settings on all paid plans, many thanks.

Sergey Stukov
Answer Under review

We consider about adding this option to all paid plans, at this moment we also have Custom plan feature which allow us to add options from higher plans and create completely customized service plans.


Check your account, we have added custom email option to it.

Sean D.

Thanks Sergey, you guys rock!

 Sign in to leave a comment