+1
Answered

Voting is disabled for completed topics?

Alexander Blach 5 years ago in Usability & Interface • updated by Ryann 2 years ago 9
It seems like voting is now disabled for completed topics.

This might be a good idea in general, but what about "Praise" feedback like here: http://feedback.textasticapp.com/topic/7501-thank-...

I'd prefer it if users could still say "thank your for the app" by voting. Maybe I'm missing something?

Answer

+2
Answer
Answered

Hello Alexandr,

We've added an option to allow voting even if topic is closed.

To set up this option go to your Project settings -> Forum -> Topic Type, then edit specified topic type.

+1
Answered
Thank you for feedback.
We have enabled voting for closed Praise.

It looks like this change was undone. People cannot vote for the topic anymore: http://feedback.textasticapp.com/topics/1455-thank-you-for-the-app/

Searching answer

Hello Alexander,

Yes, seems like it's gone with one of last updates because now we do not know what type of topic is "Praise". All types are custom.

We consider to add an option to topic's type to allow/disallow voting if topic is closed.

+2
Answer
Answered

Hello Alexandr,

We've added an option to allow voting even if topic is closed.

To set up this option go to your Project settings -> Forum -> Topic Type, then edit specified topic type.

Thanks, that's great!

Hi,

Using to option to let the vote possibility open for UserEcho topics (main support site) could then be interesting:

sometimes topics as closed as "Answered" (therefore closing the votes) but maybe future community users would vote for this suggestion and make it popular, in spite of the first answer?


Hi Ryann,

Now this option is up to you. You are able to allow vote for closed topics or disallow. So, now each project's admin decides to enable/disable this feature.

Yes, that was clear:

that's why I suggested that you, as admin of UserEcho (main support site), could allow this voting for closed topics on your own site ;-)