Is there a way to call someone's attention? Like @username?
    Under review

Is there anyway to bring a forum question to someones attention through the service? In Twitter and in SalesForce, you can @ a members name - any similar action on user echo?

Share
Mike Wentworth

You can do that, but it won't notify them, no -- they don't have it yet at least.

Sergey Stukov
Answer Under review

You can assign topic to any user which included in the staff.

Use More->Assign performer action on the topic actions.


After assign / user will receive notification by email that he has new assigned topic.


Sign in to leave a comment