0
Fixed

(Another) typo in Jira Integration

Luke Chavers 3 years ago in Integration • updated by Vladimir Mullagaliyev (co-founder) 3 years ago 1
When UserEcho posts comments in Jira issues, there is a typo in the template it uses.

Note in the attached image that "Autor: Luke Chavers" should read "Author: Luke Chavers".

It would also be nice if the author also had a designation of "Agent" or "User". For example: "Luke Chavers (Agent)"




Answer

Answer
Fixed
Hello Luke,
Thank you for a typo report. We've fixed it.

Also we've added "staff position" to the user's name if exists. You can add "positions" for all of your agents in your Project Settings->Users->Support agents.
Answer
Fixed
Hello Luke,
Thank you for a typo report. We've fixed it.

Also we've added "staff position" to the user's name if exists. You can add "positions" for all of your agents in your Project Settings->Users->Support agents.