0
Answered

My replies to emails are not going. Going breserk!

WhatDaFun WDF 4 years ago • updated 4 years ago 4
Hello

Although I am receving the emails forwarded from my gmail address, but the replies are not going to the users. I have tried both with my own reply address & userecho's default. Unable to understand.

What could be the reason & a fix?

Thanks

Answer

Answer
Answered
We see that you set wdfapp@gmail.com as a reply address, this can cause that email recognised as SPAM.
We recommend to create something like support@whatdafun.com and use it as support email address.
Answer
Answered
We see that you set wdfapp@gmail.com as a reply address, this can cause that email recognised as SPAM.
We recommend to create something like support@whatdafun.com and use it as support email address.
Hi Sergey,

It is not even in the spam. As I mentioned above as well, I had tried with default userecho suport address as well. No emails are going.
We will create test request to your helpdesk, within a few minutes.
Reply to it, so we will able to see what happens.