+2
Under review

Can't update status

Richard Jong 7 years ago in Usability & Interface • updated by Sergey Stukov (co-founder) 7 years ago 3
Since a week I'm no longer able to set or update the status of feedback in my forum. The problem occurs in different browsers and with different accounts.

Is the function dropped?

Answer

Answer
Under review
We moved change status link from actions menu.
Now it's accessible in one click.
Just move mouse cursor over feedback and click reply.
Answer
Under review
We moved change status link from actions menu.
Now it's accessible in one click.
Just move mouse cursor over feedback and click reply.
Thanks, but maybe room for improvement to make this more intuitive?
One of ideas, inplace status change, for example user will click on status and can choose one of the possible variants in dropdown menu.

Suggestions is very appreciated.
+1

That would be an improvement, with the remark that this works for feedback where the status is already set, so for feedback without status a placeholder is required (or shown on hover).


A general remark: the hover menus work smoothly, however are also less intuitive (hidden functions), with fixed menus it is clear what options are available. (plus that it doesn't work on touchscreen devices or smartphones).