Adding new forum users automatically

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Is there a way to import customers' details from Salesforce (name, surname and e-mail address) or some other source (for example from CSV file)? All the customers from SF would have their accounts automatically created in Userecho. This would be helpful as not all customers are interested in creating yet another new account on yet another web-page, so we could help them out and paste only the link with appropriate customer id when answering back to them. The customer would be then automatically logged in and could do votings and required stuff. This would be much easier to interact with each other.
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Sergey Stukov co-founder
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Sorry for late answer, we can import you file, .csv if fine for us. But what about passwords, if you not provide it in the .csv users will need to remind password first time.

Also note that you can use our Single SignOn system
May be it will suitable for you.
https://xformation.userecho.com/settings/features/sso/


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L J
Yes, this would be a great improvement
Can we expect it to be implemented? This way our customers experience will be much better -simply less clicks ahead of full access to the portal for them.
Please advise. Thank you.
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Sergey Stukov co-founder
Quote from L J
It would be wise for forum administrators to have the UI for adding accounts. There is no need to create as much accounts as we do keep in our CRM. However there is always a need when we are in contact with some customer and would like them to use this forum. Then simply we are able to create an account for him/her and send them required credentials. Would it be possible for you to implement it?
Seems that  you need something like invite user function.

For example to invite a new staff member to community, you can do this from this page
https://xformation.userecho.com/settings/admins/

The same for regular users will be suitable for you?
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L J
It would be wise for forum administrators to have the UI for adding accounts. There is no need to create as much accounts as we do keep in our CRM. However there is always a need when we are in contact with some customer and would like them to use this forum. Then simply we are able to create an account for him/her and send them required credentials. Would it be possible for you to implement it?
Avatar
Sergey Stukov co-founder
  • Answer
  • Answered
Sorry for late answer, we can import you file, .csv if fine for us. But what about passwords, if you not provide it in the .csv users will need to remind password first time.

Also note that you can use our Single SignOn system
May be it will suitable for you.
https://xformation.userecho.com/settings/features/sso/