Answer community posts by mail

    На рассмотрении

It should be possible to answer posts from your community by mail, the same way you can answer to tickets from your mail

Sergey Stukov
    Ответ На рассмотрении

We have internal discussion, how this can affect on the SPAM issues. Please clarify that need this feature for a support agents or users or both?

Karl-Emil Bilstrup

It is primarily for support agents.

Karl-Emil Bilstrup

Do you have a status on this one?

Sergey Stukov

This feature now has Under review status, so we working regarding our internal roadmap.

If it will have more votes it will be implemented in the near future.

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