I would like to parse custom parameters with the widget. Like a userid, so we know which user is contacting us.
How do I do this?
You could use SSO to authenticate your users.
For more information go to your Project settings->Integrations->Website->Single Sign-On.
Hmm.. All I want is to parse the userid we can use to load information about the user from our own database. I am not even sure I can get this functionality with SSO.
Actually SSO is the best way for you and your users.
But if you do not want to do it you could follow this request https://feedback.userecho.com/topics/8293-add-additional-information-to-issues-created-by-widget/
Customer support service by UserEcho