Ali Sa'ad Eddeen

I receive some spam, and I block these accounts (email accounts) from (Block User) command, but I still receive ticket from these emails.

Do I miss something or miss using this feature, or is these some bugs, or incomplete feature?

Vladimir Mullagaliyev
Answer Answered

Hello,

When you block a user it does block him to post a public message. But he is still able to post a private message to ask about unblock.

We will review this process and maybe will not allow to post anything via email for blocked users.

Ali Sa'ad Eddeen

If user want to ask for unblock, he should do it from the support page, something like (forget my password), when he tries to login, a message like (you are blocked from logging in to this site, if you want to ask for unblock, click here).

Ali Sa'ad Eddeen

Do you have any updates about this?

Vladimir Mullagaliyev
Quote from Ali Sa'ad Eddeen

Do you have any updates about this?

Hello,

We do not accept messages via email from blocked users.

Ali Sa'ad Eddeen
Quote from Vladimir Mullagaliyev

Hello,

We do not accept messages via email from blocked users.

Thank you!

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