Dont hide url of ticket


It is not possible to share a tciket from helpdesk system directly because you mask the url. Please do dedicated urls with ticket id in, so that it can be shared to the team when discussing and such..

Vladimir Mullagaliyev
    Answer Completed

Hello Rune,

If you would like to get a link of topic just click right button on the topic header, then "Copy Link Location".

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