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Dont hide url of ticket

Rune Mai (spiir) 3 years ago in Usability & Interface • updated by Vladimir Mullagaliyev (co-founder) 3 years ago 1

It is not possible to share a tciket from helpdesk system directly because you mask the url. Please do dedicated urls with ticket id in, so that it can be shared to the team when discussing and such..

Answer

Answer
Completed

Hello Rune,

If you would like to get a link of topic just click right button on the topic header, then "Copy Link Location".

GOOD, I'M SATISFIED

thanks!

Satisfaction mark by Rune Mai (spiir) 3 years ago
Answer
Completed

Hello Rune,

If you would like to get a link of topic just click right button on the topic header, then "Copy Link Location".