Twitter rate limit exceeded

Avatar
  • updated
  • Fixed

When marking Twitter comments as "reviewed" in the Agent Interface, we get an error message quite often that says { "errors": [ { "code": 88, "message": "Rate limit exceeded" } ] }.


My speculation is that perhaps you are using application authentication instead of our user token? I'm thinking this because I don't really see how we can hit the 180 request rate limit for a user token, though it is quite possible to hit the 450 request rate limit globally.


Maybe my speculation is wrong, but we do see the rate limit errors quite frequently.

How would you rate the customer service you received?

Satisfaction mark by Trevor Green 8 years ago

Thanks VladimirThe problem seems to be fixed. Much appreciated :)

Add a comment about quality of support you received (optional):

Pinned replies
Avatar
Vladimir Mullagaliyev co-founder
  • Answer
  • Fixed

Hello Trevor,

We used to use our common oauth key and secret for all projects. So, the limit worked for all projects summary.

Now we've changed it and each project use his own oauth key and secret.

Please check again. The problem could be fixed.

Avatar
Vladimir Mullagaliyev co-founder
  • Answer
  • Fixed

Hello Trevor,

We used to use our common oauth key and secret for all projects. So, the limit worked for all projects summary.

Now we've changed it and each project use his own oauth key and secret.

Please check again. The problem could be fixed.