Ali Sa'ad Eddeen

Dear Sirs,

If I open a ticket in a separate window, and the needed to go back to Agent Interface, I should press (My User Name) on top of page to display the menu then select (Agent Interface).

As an agent interface, I would prefer to have a direct link on the top bar to go to Agent Interface.

Vladimir Mullagaliyev
Answer Completed


This Idealooks more like personal preference, because we would like to have the screen clean. We prefer less menu items on the screen.

However, here is CustomCSS solution how to add it to your project if you prefer to see thismenu on the min screen. Just add this code to your project settings -> project -> custom css/js -> custom js

<script type='text/javascript'>
var agent_link = $('li.user-menu a[href="/agent/"]');
if (agent_link.length >0){
$('<li>'+agent_link.parent().html()+'</li>').insertBefore('div.navbar-fixed-top li.language-selector');
Vladimir Mullagaliyev

To put the link icon only replace



$('<li><a href=""><i class="fa fa-fw fa-tachometer"></i></a></li>')

 Sign in to leave a comment