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Under review

Change Idea > Thanks > Bug

Bryson Lewis 2 years ago in Usability & Interface • updated by Vladimir Mullagaliyev (co-founder) 2 years ago 4

Would like to be able to Change an item, which is initially marked as an "Idea", to either a "Bug", a "Thanks", or another user-defined classification when managing the item through either the front/back end. Similar to the current functionality where I can change the Status, Category, or Tag.

Answer

Answer
Under review

Hello Bryson,

We have a similar idea from another user.

https://feedback.userecho.com/topics/9436-set-change-topic-type-needed-in-agent-interface-or-even-on-all-single-topic-views/

Just in case if you do not know you can change the topic type by edit the topic.

Answer
Under review

Hello Bryson,

We have a similar idea from another user.

https://feedback.userecho.com/topics/9436-set-change-topic-type-needed-in-agent-interface-or-even-on-all-single-topic-views/

Just in case if you do not know you can change the topic type by edit the topic.

Essentially I just want to be able to change the "Topic Type" within the Community Forum

Based on your answer I cant see how to do that other then deleteing the original and creating a replacement one with a different Topic Type.

No, you do not need to delete it. You can click "Edit" (from eighter agent or front-end interface), then change topic type and Save.