Oh wow it's been a while since I posted... This is still going on... So again, changing the original post type doesn't update the status types. I'm required to refresh the page to have the status types updated.
Any potential progress on this? This is such an important feature that I keep running into! :)
I always have users posting new questions that they think are similar to a particular opened or closed post and I hate replying there for further support. I'm currently posting my self some occations their questions into a new post. This then looks odd that me the admin is asking a question.
Allow us to make a reply a new post. This conversion allows the original poster to own the post under their name. And just him will get notified when I reply to his post.
Customer support service by UserEcho