+4
Завершен

Almost impossible to reply to a comment on iOS/mobile devices

Alexander Blach 6 лет назад • обновлен Sergey Stukov (co-founder) 6 лет назад 8

Try to reply to a comment on an iPhone: If you tap on a comment once, the "Translate"/"Stick to top"/Reply/Edit/Delete buttons appear for a very short time but then disappear. It's almost impossible to hit the reply button.


Also, the reply, edit and delete buttons appear behind the social media buttons (Twitter/Facebook etc.).


The user experience on iPhone needs to be improved.


Here's a screenshot:



Ответ

Ответ
Завершен

We have released new mobile version, more details here http://blog.userecho.com/topic/177091-userecho-for-the-mobile-web/


All you have to do is click the little space provided. I have an Android, so it works perfectly, but on my mother's iPhone I click that small corner and it works fine. It just takes a bit more focus to click that corner accurately. But yes, overall UI isn't strictly for mobile, and I wish it was completely coded with a whole different UI just for mobile devices, so users can more easily communicate. But otherwise even on mobile this is 9/10

+1

Currently, you almost can't click on a topic title because it is hidden by the button bar. So when a user searches for something and then wants to click on the topic title, he instead taps on one of the buttons which appear then.


I plan to post a video so you can see what I mean.

I'm using UserEcho as a feedback system for an iPhone app, so it's pretty important that the basic stuff works on an iPhone - which currently doesn't :(

Can I ask something? I remember back when I liked or used Apple devices, I used Atomic Browser on iPhone, and it helped UserEcho's mobile version. Atomic Browser, Dolphin or Apollo. But Atomic and Dolphin were the best with userecho


Начат

We working hard on completely new mobile version with great support of the touch interface, will be released soon.


@ Status. Nice, thanks! I still like my Android version, so it's fine for me! :D But thanks for the hard work Sergey and the devs, this is  a dream host, I will never switch

Ответ
Завершен

We have released new mobile version, more details here http://blog.userecho.com/topic/177091-userecho-for-the-mobile-web/


Сервис поддержки клиентов работает на платформе UserEcho