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Is there a way to call someone's attention? Like @username?

Victor Torres 6 лет назад в Удобство и интерфейс • обновлен Sergey Stukov (co-founder) 6 лет назад 1

Is there anyway to bring a forum question to someones attention through the service? In Twitter and in SalesForce, you can @ a members name - any similar action on user echo?

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You can assign topic to any user which included in the staff.

Use More->Assign performer action on the topic actions.


After assign / user will receive notification by email that he has new assigned topic.

You can do that, but it won't notify them, no -- they don't have it yet at least.

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You can assign topic to any user which included in the staff.

Use More->Assign performer action on the topic actions.


After assign / user will receive notification by email that he has new assigned topic.

Сервис поддержки клиентов работает на платформе UserEcho